Cookies Policy
Last Updated: 30 April, 2026
1. Introduction and Company Information
1.1. Purpose of this Policy
This Cookies Policy explains how ARCANE PANTRY LTD uses cookies and similar technologies on https://arcanepantry.com/. It describes what cookies are, why they are used, what types of cookies may be placed on your device, how long they may remain there, and how you can manage your cookie preferences.
This Cookies Policy should be read together with our Privacy Policy and Terms and Conditions.
1.2. Company Information
The website is owned and operated by ARCANE PANTRY LTD, a company registered in England and Wales under company number 17140285, with its registered office at:
284 Wood Lane, London, United Kingdom, W12 0BZ
Contact email: [email protected]
1.3. Scope of this Policy
This Cookies Policy applies to visitors, users, and customers who access or use the website. By continuing to use the website, you acknowledge that cookies and similar technologies may be used in accordance with this Policy, subject to your preferences and applicable law.
2. What Are Cookies
2.1. Definition of Cookies
Cookies are small text files placed on your device when you visit a website. They help the website function properly, remember your preferences, improve security, analyze traffic, and support certain website features.
2.2. Similar Technologies
In addition to cookies, we may use similar technologies such as pixels, tags, local storage, and other tracking technologies that serve similar purposes, including remembering settings, measuring website usage, or improving performance.
2.3. How Cookies Work
Cookies may be set by the website itself or by trusted third-party services integrated into the website. Some cookies remain on your device only while your browser session is active, while others remain for a longer period so that your preferences and settings can be remembered when you return.
3. Why We Use Cookies
3.1. Main Purposes
We may use cookies and similar technologies for purposes including:
(a) enabling core website functionality;
(b) maintaining security and protecting against fraud or abuse;
(c) remembering user choices and preferences;
(d) supporting account-related functions;
(e) keeping items in the shopping cart or preserving shopping session information;
(f) understanding how visitors use the website;
(g) improving performance, usability, and website content; and
(h) measuring the effectiveness of advertising or marketing activity, where applicable.
3.2. Lawful Use of Cookies
Where required by law, non-essential cookies will be used only after you have given the relevant consent through the cookie banner or other consent mechanism. Strictly necessary cookies may be used without consent where they are essential for the operation of the website.
4. Types of Cookies We Use
4.1. Strictly Necessary Cookies
These cookies are essential for the operation of the website and cannot generally be switched off through the cookie settings tool. They are used to enable basic functionality such as page navigation, secure areas of the website, shopping cart operation, checkout flow, user authentication, and security-related functions.
Without these cookies, the website or certain parts of it may not function properly.
4.2. Functional Cookies
These cookies help the website remember choices you make, such as language, region, currency, login preferences, or other settings, in order to provide a more personalized and convenient browsing experience.
4.3. Analytics and Performance Cookies
These cookies help us understand how visitors interact with the website by collecting information such as visited pages, time spent on pages, navigation behavior, traffic sources, and error reports. This information is generally used to improve the website’s performance, structure, content, and user experience.
4.4. Advertising and Marketing Cookies
Where used, these cookies may help deliver more relevant advertising, limit repetition of advertisements, measure the effectiveness of campaigns, and support marketing and remarketing activity across our website and third-party platforms.
4.5. Third-Party Cookies
Some cookies may be set by third-party services integrated into the website, such as analytics providers, payment-related services, consent management platforms, embedded content providers, or advertising networks. These third parties may use cookies in accordance with their own privacy and cookie policies.
5. Cookies Used on the Website
5.1. Important Notice
The exact cookies used on the website may vary depending on the pages visited, the services enabled, whether you are logged into an account, the website platform, installed applications, analytics setup, and whether marketing or embedded content features are active at the time of your visit.
5.2. Cookie Table
The table below provides of the main types of cookies that may be used on the website, their typical purpose, and their usual retention period.
| Cookie Type | Purpose | Period |
| Session ID / Session Cookie | Maintains the browsing session, supports navigation between pages, keeps the shopping session active, and helps the website function correctly during a single visit. | Session only; deleted when the browser is closed |
| Authentication / Login Cookie | Recognizes a logged-in user, maintains account session status, and supports secure access to account areas. | Session to 30 days |
| Cart Cookie | Remembers items added to the shopping cart and preserves cart data during the shopping session. | Session to 30 days |
| Security Cookie | Helps detect suspicious activity, prevent abuse, protect forms, and support website security features. | Session to 12 months |
| Consent Cookie | Stores your cookie preferences and records whether you accepted, rejected, or customized cookie settings. | 6 to 12 months |
| Currency Preference Cookie | Remembers the currency selected by the user for pricing display. | 30 days to 12 months |
| Language / Region Preference Cookie | Stores language or regional preferences to improve the browsing experience. | 30 days to 12 months |
| Analytics Cookie | Collects information about page views, traffic sources, user interactions, and website performance to help improve the website. | Session to 24 months |
| Performance Cookie | Helps identify technical issues, monitor website speed, and measure the performance of pages or features. | Session to 24 months |
| Marketing / Advertising Cookie | Supports advertising relevance, remarketing, campaign measurement, and ad performance tracking, where such tools are enabled. | 30 days to 24 months |
| Payment-Related Technical Cookie | Supports secure transfer to third-party payment providers or preserves transaction state during checkout, without storing full payment card details on our systems. | Session only |
| Fraud Prevention Cookie | Assists with detecting unauthorized or suspicious activity and maintaining the security of transactions and website use. | Session to 12 months |
5.3. Variation of Cookies
Not every user will receive every cookie listed above. The actual cookies placed on your device will depend on the functions you use and the permissions you provide.
6. Duration of Cookies
6.1. Session Cookies
Some cookies are session cookies, which means they exist only while your browser session remains open and are usually deleted automatically when you close the browser.
6.2. Persistent Cookies
Other cookies are persistent cookies, which remain on your device for a defined period after your visit or until manually deleted. These cookies allow the website to remember your settings and preferences when you return.
6.3. Retention Periods
The retention period of each cookie depends on its purpose and technical role. Some cookies are retained only for a few minutes or until the end of the session, while others may remain for several months or, in some cases, up to two years.
7. Third-Party Services and Cookies
7.1. Third-Party Integrations
The website may use third-party services that place cookies or similar technologies on your device. These may include analytics providers, marketing services, customer support tools, payment-related services, embedded media providers, or other website tools.
7.2. Control by Third Parties
Where third-party cookies are used, those cookies may be controlled by the relevant third party rather than by us directly. Their collection and use of information may be governed by their own privacy and cookie notices.
7.3. Payment Services
All payments on the website are processed by a third-party payment provider. We do not collect or store full payment card information on our own systems. However, technical cookies necessary to support secure checkout flow or transfer to the payment environment may be used during the payment process.
8. Consent and Cookie Management
8.1. Cookie Consent
Where required by law, we will request your consent before using non-essential cookies. You may be given the option to accept all cookies, reject non-essential cookies, or customize your preferences.
8.2. Changing Preferences
You can generally manage your cookie preferences through:
(a) the cookie banner or consent settings tool on the website, where available;
(b) your browser settings; or
(c) device settings that allow you to block or delete cookies.
8.3. Effect of Disabling Cookies
If you block or disable certain cookies, some features of the website may not work properly. For example, account-related functions, shopping cart features, saved preferences, and certain website settings may become unavailable or operate less effectively.
9. Browser Controls
9.1. Browser Settings
Most web browsers allow you to manage cookie settings, including the ability to:
(a) view cookies stored on your device;
(b) delete cookies;
(c) block cookies;
(d) restrict certain categories of cookies; or
(e) receive alerts before cookies are placed.
9.2. User Responsibility
If you choose to modify your browser settings to reject cookies, you acknowledge that some parts of the website may not function as intended.
10. Updates to this Cookies Policy
10.1. Right to Update
We reserve the right to amend this Cookies Policy from time to time to reflect changes in law, technology, website functionality, service providers, or our business operations.
10.2. Effective Date
Any revised version of this Cookies Policy will take effect from the date it is published on the website, unless otherwise stated.
10.3. Continued Use
Your continued use of the website after an updated Cookies Policy has been published may constitute acknowledgment of the revised version, subject to applicable law and consent requirements.
11. Governing Law and Jurisdiction
11.1. Governing Law
This Cookies Policy shall be governed by and construed in accordance with the laws of England and Wales, except where mandatory law provides otherwise.
11.2. Jurisdiction
Any dispute arising out of or in connection with this Cookies Policy shall be subject to the jurisdiction of the courts of England and Wales, except where mandatory law provides otherwise.
12. Contact Information
If you have any questions about this Cookies Policy or our use of cookies and similar technologies, you may contact us at:
ARCANE PANTRY LTD
284 Wood Lane, London, United Kingdom, W12 0BZ
Email: [email protected]
